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Public Health Management Preparation

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1) Public health managers use SMART criteria to set goals, objectives of the strategic plan. SMART stands for :

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2) When a department reinforces disciplinary measures to deduct salary of employees who are absent from work or come to work late, what change category this organization is trying to achieve?

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3) The selection of a course of action from among two or more possible alternatives in order to arrive at a solution for a given problem is known as______________.

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4) Warren Bannis define leadership as:

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5) What is a manager?

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6) A graphic illustration that represent organization structure is called:

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7) What are the three major factors influenced health?

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8) What are the three characters of charismatic leader?

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9) The following statements describe best purposes of planning, except:

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10) All of the following statements are the three major factors of the controls should be exercised in an organization, except one:

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11) Which one is the main reason of developing the logical framework?

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12) The β€œProblem Tree” is the procedures which allows to, except one:

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13) β€œWhen a manager monitors the work performance of employees to determine if the quality of their work is ‘up to performance standard’ or not. This manager is engaging in which function?

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14) Which of the following sequences are most appropriate key steps in delegation:

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15) The definition of transformational leadership is:

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16) What is teamwork?

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17) What is the importance of transformational leadership?

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18) The process of several people contributing to a final decision is called :

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19) When an employee performs well the tasks delegated to him, the manager decided to promote him to a higher position in the organisation. In this case, the manager uses:

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20) Which of the following is not true for purposes of strategic planning?

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21) When selecting strategies for the strategic plan, managers should ( select one):

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22) The informational roles of manager should be:

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23) The main jobs of manger are:

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24) What are the interpersonal roles of manager?

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25) Which of the following should be main elements to be specified in an operational plan?:

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26) Which statement in the strategic plan that describes core principles that organizations and people within them stand for and that serve to make the organizations unique?

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27) What rare the fundamental features to good teamwork?

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28) A mid-level manager is already handling some major responsibilities and a team of fifteen people. However, top management decides to assign him an additional tasks, making him spend long hours at work. One of his colleagues suggested him to delegate his responsibilities to his staff. This manager answered, β€œit’s only me who can do this job.” In this case, this manager is_______ (Select one):

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29) Restructuring different departments and simplifying hierarchy in an organisation are examples of which type of organizational change?

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30) What statement does not the key characteristic of the β€œProgram”:

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31) What are the 4 points indicating the significance of management?

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32) What are the two main skills associated with a successful team?

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33) To ensure successful outcome of the strategic planning process, the following is required except:

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34) β€œ Concise summary of the specific tasks, duties, and responsibilities of a particular job” is defined as:

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35) β€œ New comers are introduced to the organization’s cultures, standards, and goals” is defined as:

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36) What are the three main theories of classical theory of the management thought?

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37) All of the following statements are the definition of the β€œmonitoring”, except one:

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38) According Lewin’s model for organisational change, which of the following is the objective of refreezing?

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39) The Executive Director (ED) of an NGO convened a meeting of his senior management team to solve a significant problem. He requested each team member at the meeting to write down individual ideas on the decisions to be made. Then, he requested each member to present individual ideas orally and has them recorded. Next, the ED chaired a general discussion where the entire group discusses these ideas simultaneously. Finally, a secret ballot is taken to allow members to support their favorite ideas without fear. The idea receiving the most votes is adopted and implemented. This technique of decision making is called:

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40) What are the three capabilities of consciousness of self of the emotional intelligence leadership?

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41) Some methods for motivating the employees are as follows:

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42) According to Peter Drucker, what is leadership?

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43) β€œShow how well the results at one level of the project implementation have been translated into the next level …” is referred to:

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44) Why public health management is important?

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45) β€œThe process of determining how the organization can get where it wants to go, and what it will do to accomplish its objectives” is defined as:

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46) Why people work in teams?

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47) All of the following statements are the potential causes of performance deviation, except one:

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48) Scheduling can be defined as:

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49) All of the following statements are the three categories of indicators, except one:

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50) Which of the following sequences is the right process of decision making:

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51) When the coaching leadership style is not effective?

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52) The most common method used for strategy analysis in strategic planning is also referred to as:

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53) Based on case study on how HIV testing can be integrated in ANC. Why integration of HIV testing services (VCCT) in ante-natal care services (ANC) is important?

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54) All of the followings are some reasons of using the logical framework, except one:

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55) What is the correct the program components flow?

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56) What are the three principles of management, according to Henri Fayol?

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57) The statement that communicates an ideal desired picture of an organization in the long-term is found in the organization’s_______________

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58) All of the followings described some β€œcharacteristics of indicators” in the logical framework, except one:

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59) What is the task of management?

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60) When leaders make change to the organizations they lead, they may face resistance to change. When most people care less about the organization’s best interest than they do about their own best interests, this refer to _____________( select one) :

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61) What are the three characteristics of management?

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62) Which category of staff in an organization is mostly involved in operational planning:

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63) What category of change involves work processes, methods, and equipment?

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64) Legitimate power is:

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65) Objectives of strategic plans is linked to:

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66) All of the following statements are β€œfinancial controls” functions, except one:

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67) Weber’s Bureaucratic Model of organizing include the following component, except :

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68) What are the four stages of evolution of management?

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69) What is the esteem needs?

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70) According to Daniel Goldman, what is the emotional intelligence (EI) in leadership?

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71) Managing conflict is one of the nine capabilities of consciousness of others, what are the three common causes of conflict?

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72) β€œ Seeking and attracting a supply of people from which qualified candidates for job vacancies can be selected” is defined as:

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73) Edgar Schein Model suggests that______________ Select one:

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74) β€œMeasure the status of the external factors identified as critical through the risk and sensitively analysis..” is defined as:

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75) What are the three main points could make managers successful?

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76) Which one does not the specific goals of human resource management?

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77) When selecting activities to be included in operational plans, managers used the following criteria to check the feasibility of activities, except:

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78) Which of the following sequences are the major steps in organizing?

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79) β€œDecreased of HIV prevalence, or reduce the mortality rate” is an example of:

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80) . The goals of an organization derive from its

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81) Delegation is (Select one) :

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82) All of the following statements refer to the β€œEvaluation”, except one:

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83) The following statements are potential disadvantages of planning, except:

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84) What are the three areas for practicing on emotional self control?

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85) What doesn’t relate to delegation? Select one:

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86) Assigning various portions of a particular task among a number of organization members is

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87) What are the characteristics of effective team members?

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88) What are the three main points highlighting the importance of leadership?

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89) β€œThe measure quality and quantity of results achieved through the provision of project outputs” is referred to:

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90) What is the response to the excessive use of position power?

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91) β€œThe development outcome at the end of Project deliveries-more specially the expected benefits to the target group(s)” is referred to:

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92) What are the three points showing leadership is a soft skill?

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93) β€œthe process of developing qualities of human resource that will enable them to be more productive and thus to contribute more to organizational goal attainment”, is defined as:

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94) According to Maslow’s hierarchy of needs, what is Self Actualization Needs?

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95) Which of the following describe best strategic planning process?

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96) Measuring β€œThe persistence of project benefits over time, particular after project funding ends” is referred to:

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97) What are the three main characteristics of a successful and effective manager?

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98) What are some issues in motivation?

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99) Among the statements below, which is the outcome level of the results change:

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100) When a group of managers of an organization meet to discuss their opinions on what will happen in the future, they use

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101) What are the diverse motivators that managers should use?

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102) The empirical approach relies on real world data, metrics and results rather than theories and concepts. Empiricism means working in the fact-based, experience-based and evidence-based manners. What are the three pillars of empiricism (scrum)?

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103) What are the importance of motivation?

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104) The first step of the β€œControl Process” is:

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105) Which of the following is not the good purpose of delegation:

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106) What is the feeling of the people at forming stage?

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107) The right and capacity to influence work actions or decisions is referred to as:

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108) Which of the following is not considered as an advantage of division of labor:

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109) According to Fred Luthans, what is the meaning of motivation?

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110) All of the following statements are the β€œResults Indicators”, except one:

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111) Which of the following statements characterizes consultative style of decision making:

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112) What is a role of a leader?

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113) Which group of the organization staff are mostly involved in strategic planning

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114) What is influence?

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115) What are the main objectives of management?

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116) All of the followings are the organization strategy for human resource management, except one:

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117) All of the following statements are listed in β€œthe first horizontal row of the logical framework matrix”, except one:

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118) The first and foremost function of management is ___________.

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119) What are the two major problems that occur with poor management?

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120) Why public health leaders need to be aware of the larger picture?

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121) When the democratic leadership style is not effective?

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122) According to Maslow’s hierarchy needs, what is the Physiological Needs?

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123) The need for affiliation is one of the need-based approaches to motivation. What is this motivation?

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124) What are the major roles of manager?

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125) The purposes of the β€œ Preliminary Control” is:

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126) Which of the following is not the merits of Delphi method of forecasting?:

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127) The following statements are the guidelines to minimize negative reactions to controls, except one:

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128) β€œMeasure the quantity and quality of the created goods and/or services” is defined as:

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129) The Model for motivating people to change ( known as Lewin’s model for organisational change) is based on the following steps:

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130) All of the following statements are the key characteristics of the β€œProject”, except one:

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131) What is public health leadership?

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132) The following statements described of the source of verification (Objective Verifiable Indicators=OVIs), except one:

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133) The keys aspects of acute care (primary care) include:

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134) Which of the following statements best describes strategic management?

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135) β€œthe first line supervisor who maintains a close personal watch over employees”. This first line manager is:

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136) What are the three facets of consciousness?

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137) Person culture is one of the four types of cultures which organizations follow, according to Charles Handy Model. It is a culture where (select one):

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138) In the MBO process: β€œWhen managers and workers meet to agree on workers objectives to be reached by the end of normal operational period”. The activity referred to:

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139) What is the definition of management, according to Mary Parker Follet?

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140) What is the response to the appropriate use of position power?

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141) What are the critical factors for the strong team?

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142) β€œ Long-term sustainable changes” refers to:

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143) The most common tool used for operational planning is

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144) What are the three levels of management?

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145) What are the skills that public health leader should have?

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146) The step 1 of analyzing the β€œAssumption” is:

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147) What is the β€œPros = advantage” of using the pre-design indicators:

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148) All of the following statements refer to the β€œinputs”, except one:

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149) The decisions which are frequent and repetitive in nature are called as________.

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150) All of the following statements are referred to the β€œAssumptions”, except one:

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151) The statement ” Women and children alive and free of HIV” is an example of :

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152) A manager has to bear the heavy work burden for himself. He thinks that he cannot delegate to his junior subordinates in his unit as they are all new to work environment. What is the reason for not delegating in this case?

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153) Planning must be __________.

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154) What are the main roles of team members?

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155) Which of the following statement relates to authority?:

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156) A good decision maker should have the following characteristics, except:

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157) What are the ”performance standards” used in the controlling function often derives directly from:

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158) Which one does not the aims of the β€œ Training and development β€œ :

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159) The purpose of a SWOT analysis is to analyse ___________.

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160) β€œ Ratio of inputs to produce outputs” is referred to:

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161) Which one of the following statements does not included in the human resource management functions:

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162) PERT is _____________________

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163) What is the response to the use of personal power?

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164) Planning is ____________.

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165) The statement ” To increase the proportion of most at risk populations accessing comprehensive services for HIV prevention, treatment and care increased from 50% to 80%.by 2020″ is an example of :

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166) In an organization, the leader and his/her subordinates work together to arrive at a decision. Subordinates should have expertise & information to make decisions. The style of the decision making style is:

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167) β€œ the social and/or economic long term benefits to which the project/program will contribute” is defined as:

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168) All of the following statements are the key characteristics of the project, except one:

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169) Decision making is of two types- programmed and non-programmed. The difference between the two is:(select one answer):

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170) The β€œInput indicators” are to:

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171) The followings are the β€œpotential barriers to successful controlling”, except one:

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172) β€œ They describe where and how to find the information with regard to the indicators” is referred to:

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173) The following statements are the employee selection process, except one:

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174) Definition of leader is:

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175) β€œThe direct/tangible results (goods at services) that the project delivers, and which are largely under the project management control”, is referred to:

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176) β€œAn outline of knowledge, skills, education, and physical abilities needed to adequately perform a job” is defined as:

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177) What are the three functions of the middle level of management?

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178) What are the three management styles, according to Hay-McBer?

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179) The following statements are some process of β€œDecruitment” options, except one:

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180) Which statement is best described for β€œ Flexibility and innovation considerations”:

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181) What is the control function which aims to β€œguide future action based on the past organizational performance” :

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182) Delegation transfers:

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183) Deciding to approve or not approve a work plan and budget request based on programme Standard Operating Procedures for using funds is an example of ________.

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184) According Lewin’s model for organisational change, realizing that current practices are inappropriate and that new behavior is necessary, is a means of doing which of the following?

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185) The β€œProxy” indicator is:

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186) The aims of β€œHuman Resource Planning” are selecting people at:

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187) β€œThe services or products to be realised by the project/program..” is defined as:

188 / 307

188) According to Maslow’s hierarchy of Needs, what is Social Needs?

189 / 307

189) What is the primary objective of democratic management style?

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190) Which one of the following statements is the “controlling function”?

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191) All of the followings are related to the β€œObjective Tree”, except one:

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192) What is the definition of public health leader?

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193) Based on the β€œAssessment algorithm on assumption”, which external factor will be included in the β€œAssumption” of the logical framework:

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194) All of the following statements are the lists of several methods of controls, commonly used by the organization, except one:

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195) What are the characteristics of ineffective team members?

196 / 307

196) Need-based approach is one of the main approaches to motivation. Alderfer’s theory of human needs focuses on three needs, what are these needs?

197 / 307

197) In selecting activities for operational planning, one must should not choose activities that are:

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198) All the following statements are lists of β€œsome behavioural considerations” by the organization, when using the control functions:

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199) All of the followings are the definition of β€œevaluation”, except one:

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200) Monitoring is:

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201) The followings are the purposes of planning, except one:

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202) The following statements are the process of recruitment, except one:

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203) In the steps to influence regardless of culture, Franklin used the acronym TALKING to describe his approach, what are the three points in his approach?

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204) All of the following statements are the β€œControl Process”, except one:

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205) β€œRatio of outputs to produce specific objectives” is referred to:

206 / 307

206) Developing relationships is one of the nine capabilities of consciousness of others, how to build a network of trusting relationship?

207 / 307

207) Which of the following does not characterize effective planning:

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208) All of the following statements are the steps of the training process, except one:

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209) What are the three things that bad managers have in common?

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210) Indicators used to monitor the implementation of the strategic plans should have good features. One indicator is said to have β€œvalid” feature when :

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211) What are the decisional roles of manager?

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212) The β€œoutputs” is:

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213) What is the control function which aims to β€œmonitor an ongoing operations to ensure that objectives are pursued β€œ:

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214) The following statements are the computer-based training methods, except one:

215 / 307

215) What does SWOT stand for?

216 / 307

216) The step 1 of stakeholder analysis is:

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217) Which of the following is not related to the importance of organizing:

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218) Which of the following is programmed decision?

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219) Manager A holds many meetings to explain to his subordinates who resist changing. He tries to convince them that current practices in the organisation he leads are inappropriate and change is required to increase organization’s efficiency and effectiveness. Which method of managing resistance to change Manager A is using?

220 / 307

220) All of the followings are referred to the β€œMonitoring”, except one:

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221) To develop an effective workforce, the organization need the do the following statements, except one:

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222) All of the followings are the performance appraisal in the human resource management functions, except one:

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223) All of the following statements described about the β€œOperational Planning”, except one:

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224) All of the following statements are listed in β€œthe first vertical column of the logical framework matrix”, except one:

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225) According to John Betts, what is an emotional intelligence leadership (EIL)?

226 / 307

226) Uncertainty avoidance index is one of the five major factors influencing workplace culture in Hofstede Model and refers to

227 / 307

227) The following statements are advantages of planning, except one:

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228) A manager use a mathematical model to predict the spread of an infectious disease in the next five years from now. He used:

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229) All of the following statements are listed the key challenges for M&E, except one:

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230) All of the following statements are the methods of training, except one:

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231) The following statements are the principles of management by objectives (MBO), except one:

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232) Organizational culture is__________ (Select one):

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233) What are the most important functions performed by the top level management?

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234) After his appointment the Director of a department within the Ministry of Health, Manager B realises that his department needs to change to be more efficient. After setting a clear vision, he invites all employees to participate in the change process. Which method of managing resistance to change Manager B is using?

235 / 307

235) What are the three signs of poor management?

236 / 307

236) The followings are the lists of β€œTypes of uncertainties” of Planning, except one:

237 / 307

237) The key aspects of public health (primary health care) are as follows:

238 / 307

238) All of the following statements are the β€œimportance of Monitoring and Evaluation towards management functions in the organization ”, except one:

239 / 307

239) Decision making is needed:

240 / 307

240) The statement ” to reduce HIV prevalence in adult population reduced from 3.5% to 2% by 2020″ is an example of :

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241) If a member of an organization has a high level of knowledge or a set of specialized skills that others in that organization do not posses, s(she) has ____________ ( select one from the list below) :

242 / 307

242) All of the following statements are the β€œimportance of management controls”, except one:

243 / 307

243) How to help the team members working together?

244 / 307

244) If the performance standards are not being met, what action the manager should do:

245 / 307

245) When transactional leadership can be particularly effective?

246 / 307

246) β€œthe process of accomplishment organizational goals by acquiring, developing, retaining, terminating, and properly using the human resource in an organization”, is defined as:

247 / 307

247) What is the power in management?

248 / 307

248) What are the main truths about leadership?

249 / 307

249) The following statements are three types of objectives, except one:

250 / 307

250) How can I improve my leadership skills?

251 / 307

251) What are the three key functions of public health?

252 / 307

252) According to Maslow’s hierarchy of needs, what are the three levels of basic needs?

253 / 307

253) Which statement refers to the β€œ two types of Controls” :

254 / 307

254) An organization is_____ ( select one):

255 / 307

255) All of the following statements refer to the β€œMonitoring” except one:

256 / 307

256) Goals of strategic plans are linked to:

257 / 307

257) What are the four basic functions of management?

258 / 307

258) What the β€œinputs indicators” aims to measure?

259 / 307

259) All of the following statements are the three types of the β€œindicators”, except one:

260 / 307

260) What are the human skills in management?

261 / 307

261) β€œThe tasks (work program) that need to be carried out to deliver the planned results”, is referred to:

262 / 307

262) β€œ Compare budget plan versus actual expenditures for the reporting period” refer to:

263 / 307

263) All of the following statements are referred to the β€œEfficacy Indicators”, except one:

264 / 307

264) β€œThe process that involves determining and communicating to employees how they are performing their jobs and establishing a plan for improvement” is defined as:

265 / 307

265) What are the three traits that a successful leader must have?

266 / 307

266) What are the three types of position power?

267 / 307

267) The β€œquantitative” indicator is:

268 / 307

268) Strategic planning is ___________.

269 / 307

269) What managerial skills the first line manager should have?

270 / 307

270) What are the four stages of team development?

271 / 307

271) Peter Drucker define leading as:

272 / 307

272) Peter Drucker define leader as:

273 / 307

273) Which group spent most time in planning:

274 / 307

274) Three questions are referred to the assignment of tasks and responsibilities with regards to monitoring, except one:

275 / 307

275) Due to competing priorities in his work schedule, a manager asked one of his subordinates to represent him at an important meeting where a crucial problem will be discussed. Instead of asking other senior staff who has a lot of knowledge and experience in the matter being discussed at the meeting, he delegated this task to a junior staff member who has just started the work a few days ago in his department. In fact, the manager does not get along with the other senior staff. What is wrong with the delegation based on delegation steps?

276 / 307

276) What managerial skills the middle manager should have?

277 / 307

277) What are the conceptual skills in management?

278 / 307

278) What are the basic elements that can make an effective team?

279 / 307

279) The statement β€œChange in Government policy” is an example of:

280 / 307

280) What are the main approaches to motivation?

281 / 307

281) The process of β€œgetting the right number of qualified people match into the right job at the right times, who are capable of effectively and efficiently performing assigned tasks” defined as:

282 / 307

282) The following statements are the important of human resource management, except one:

283 / 307

283) The which of following is not true about primacy of planning:

284 / 307

284) β€œA group method of solving problems, gathering information, and stimulating creative thinking. The basic technique is to generate numerous ideas through unrestrained and spontaneous participation by group members”. This technique of group decision making is called:

285 / 307

285) The ultimate objective of the selection process is to:

286 / 307

286) The process of arranging and structuring work and deployment of resources to achieve organisation’s goal is known as which of the following processes of management?

287 / 307

287) Which of the following is not related to span of management?:

288 / 307

288) Why storming stage needs to be acknowledged and dealt with the normal team behavior?

289 / 307

289) Which of the following describes best an operational plan:

290 / 307

290) Process- based approaches is one of the three main approaches to motivation. What is Locke’s Goal Theory of motivation?

291 / 307

291) The decision which deals with novel and non-repetitive problems is___________.

292 / 307

292) Which one is the controlling processes:

293 / 307

293) What are the main characters of good leader?

294 / 307

294) The followings are the lists of some β€œfactors necessary for successfully MBO program” except one:

295 / 307

295) In SWOT analysis, the ‘strengths’ and ‘weaknesses’ part refers to:

296 / 307

296) What are the features of motivation?

297 / 307

297) An organisation’s mission can be defined as _____________.

298 / 307

298) What is the managerial skill that the top manager should focus on?

299 / 307

299) All of the following are the performance rewards, except one:

300 / 307

300) What are the specific technical skills in management?

301 / 307

301) Which of the following tools not used in scheduling:

302 / 307

302) How to motivate employees in the workplace?

303 / 307

303) β€œThe broad development impact to the project contributes- at a national or sector level, referred to:

304 / 307

304) Which of the following is not good features of the logical framework:

305 / 307

305) Human Resource Planning is to assess the future:

306 / 307

306) Which tool is used in strategic planning to assess an organization’s internal strengths and weaknesses and external opportunities and threats?

307 / 307

307) Which of the following is not considered as advantages of group decision making:

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